Testimonials about National RV
SEE WHAT OUR CUSTOMERS ARE SAYING!
Excellent Customer ServiceThis was our second time purchasing through National RV and they did not disappoint. Our salesman Eric Odom was excellent and we particularly appreciated his respectful, NO PRESSURE approach. Eric listened to us and found us the perfect travel trailer for our family’s current stage of life. He was thorough and thoughtful throughout the entire experience – even when there was a hiccup with our trade in – he worked kindly and efficiently to reach a favorable conclusion to the transaction. I will definitely recommend Eric and National RV to family and friends. - Laura
Excellent Customer ServiceJust brought a new trlr camper here today . They have very good service here . They dont push you into a sale . Friendly and awesome service - Dean
Excellent Customer ServiceWe purchased an RV Trailer from Eric at National RV Detroit through Craigslist. We live in Minnesota so we were a little apprehensive. But he was very pleasant and responsive and we felt very comfortable dealing over the phone and FaceTime with him. Once we arrived in Detroit to pick up the camper, we were very pleased with the various staff we dealt with in completing our purchase. I would recommend this RV dealer to anyone. - Pat
Excellent Customer ServiceThis place is amazing! All the staff are helpful and very knowledgeable! Making our buying experience a breeze! THANK YOU Cynthia for helping us find the perfect camper for us, and Justin for sealing the deal and Dave for showing us every little thing on our camper! And offering us many tips to make our camping trips easier and fun! - Carrie
Excellent Customer ServiceWe just purchased our first camper trailer from Tony Tumminello at National RV Detroit and the process was a great experience. Tony listened to our intended camping use and showed us options to fit our needs perfectly. He patiently answered all of our questions and made the purchase process enjoyable. The service department staff also spent time to explain what we needed to know to operate our camper and operate it safely. Also, we want to thank Tony for introducing us to a load distribution and anti sway bars hitch. I see others towing similar loads without it and wonder why! - Larry
Excellent Customer ServiceI couldn’t say enough good about my experience if I tried. Anthony Bird was absolutely spot on with all of my questions and concerns during the entire process, providing updates all along the way as my fifth wheel was being built. When I arrived for pick up the entire staff helped solidify the pleasant experience that Anthony had started. This was my first RV purchase and although I don’t plan on buying another one soon…I will say that I’ll be going back to National RV in Detroit when that time comes.
And you have to see just how many new and used trailers and coaches they have in stock, good lord the lot is huge!
I went a long way out of my way to buy from National RV Detroit, and I have no regrets. - Doug
Excellent Customer ServiceEric was awesome! We LOVE our camper! The entire process was so easy! There was no pressure from Eric one bit and he took the time to answer all of our questions. He made us feel like we were his only customer. - Kim
Excellent Customer ServiceAmazing service great people, Sales man Tony T made sure that it was point too show us every camper in our price range that would be the best fit for my family. I cant thank Tony enough I will send anyone i know to buy a camper from him did a very good job and was very professional again thank you guys we love our new camper!! - Brandon
Excellent Customer ServiceMy Wife and i recently purchased a used PopUp Camper and are pleased with the services provided. Thanks to Tony . We wouldn’t hesitate to go back for any RV Related issues should they arise. !!!! Happy Camping - Lee
Excellent Customer ServiceSo me and one of my brothers went and seen my oldest brother Tony. What can I say we walked in just thinking that we were looking for one then walked out with a 2020 Salem 31ft camper. Absolutely Love this thing, we already took it up north and had an amazing time with it. I just want to say if anybody wants to buy a camper or an RV go and see my brother Tony! If you want to get a camper/rv with great service and good people go see them! - Kevin
Excellent Customer ServiceEric has been wonderful to work with, made this buying process so easy. Like another reviewer said, he makes you feel like you’re his only customer. He is always in communication with you from making sure you know exactly what your getting to any necessary ad ons. Goes above and beyond to make sure your ready to pull it off the lot on the day of pick up. Can’t wait for our new adventures in this awesome toy hauler! Thanks. - Amanda
Excellent Customer ServiceWe recently had our sandpiper in the service department for some warranty work, and were very pleased with how quick the service department was able to handle the warranty work and get it back to us to start our camping season. We have only dealt with National RV, even when buying it from Gabrielle and have nothing but positive things to say. - Rachel
Excellent Customer ServiceWe purchased our last Camper at a competitor in 2015, but after a terrible experience, we decided to come see Tony T here at National RV. We couldn’t have asked for a better experience. We stopped by with a few Campers in mind which Tony showed us, but before we were done, he took extra time to show us an upgraded model that we didn’t know about. We of course loved it, but didn’t expect to be able to afford it. So Tony proved us wrong and got us in the upgraded camper at our budgeted price. Not only did he get us an amazing deal, the entire process was extremely fast and painless. We will be sending everyone we know who are in the market for an RV over to Tony. HIGHLY recommend! - James
Excellent Customer ServiceWe had the pleasure of working with Eric. He went above and beyond to help us get our 2007 Keystone laredo 5th wheel….Would highly recommended him to help anyone that needs help to get a new camper….Thank you Eric so much for all you did to help us get our camper….. - Kristin
Excellent Customer ServiceI have high regard for the service staff. The suggestions they have made to improve the functioning of my motorhome have been priceless. - Keith
Excellent Customer ServiceBest Dealership around! You’ll never be disappointed! - Tony
Excellent Customer ServiceI cannot express how pleased my family is with National RV and Eric. We randomly went in to start looking for a new camper and Eric was helping us. I had called him the day after and I didn’t realize it was his day off and he helped with whatever questions I had on his day off. Went above and beyond. He knew we wanted to surprise the kids with the new camper and worked around us and our schedule to make that happen for us. Thank you Eric and national RV for allowing us to make the best memories with our family! - Tierney
Excellent Customer ServiceCindy in the service department is a peach! She returned my call promptly and answered questions expertly with great advice! She’s a keeper & deserves a raise. ?? - Mur
Excellent Customer ServiceWell they sure have a lot of RVs are and travel trailers the prices aren’t bad Unfortunately they didn’t have anything in our weight class so we had to move on but the people there were very friendly if you’re looking for something you should go visit them.
Addendum: Now it looks like we may buy a vehicle to tow a larger Travel Trailer. - Peter
Excellent Customer ServiceAwesome place and amazing customer service.
Salesman Tony T helped us find the best camper for our family! Highly satisfied!! - Ashley
Excellent Customer ServiceI took my hybrid camper in to get some things fixed today. I was always told that it would take a while to fix things for campers, so I was worried about this since camping season is coming up. When I got there explain everything that was wrong. Then Mr. Chris Rohde came out and started to fixed things that were broken. He had me in and out before you knew it. Everything I needed was fixed and ready for camping. This experience was way different from when I brought the camper. He knew what he was talking about and he help explained everything I needed to know. The employees who I always felt with did a great job, very friendly and if they didn’t know an answer they went and asked someone who did. I was very happy with this visit. - Alan
Excellent Customer ServiceBeautiful campers and RV’s, nicely priced! - Anthony
Excellent Customer ServiceMy wife and I got done a solid by Tony Tumminello the other day. We stopped in just to see if there might be something in stock or coming in soon that would fit our needs in a small (under 4,000lb.) camper trailer. There was nothing in stock like what we needed but I thought I would show him a picture of my ideal floor plan just for future reference and when I did he told us about a past customer that had just contacted him about selling her three year old Salem that just happened to have the identical floor plan. He gave her our contact info and by 4:00 that same afternoon we had a deal with her to buy her camper. Tony seemed truly excited to have helped us even though we didn’t buy from him. We have been shopping for a month and have not come across anyone nearly as helpful as Tony. We will be looking for him if and when we ever want to upgrade. - Mark
Excellent Customer ServiceGreat customer service - Terry